Location: Remote

Job Type: Part-Time or Full-Time

Reports To: Company Owner / Executive Leadership

About the Role

We are seeking a highly organized and detail-oriented Finance Lead to oversee and execute the core financial operations of our small but dynamic business. This role is ideal for a self-starter who thrives in a remote environment, is comfortable taking ownership of financial processes, and enjoys improving systems and workflows.

Key Responsibilities

• Oversee and manage the monthly close process, ensuring timely and accurate reporting.
• Generate and audit evaluator paysheets, including reconciliation of monthly revenue and auditing of reimbursements.
• Review monthly revenue and expense reports for accuracy and completeness.
• Review and approve vendor invoices, ensuring proper documentation and timely payment; maintain accurate vendor records.
• Oversee accounts receivable processes, including tracking outstanding balances and following up on late payments.
• Manage all client invoicing, including audits and reconciliations to ensure accuracy.
• Identify opportunities for process improvements, streamline workflows, and support financial system enhancements.

Required Skills & Qualifications

• Advanced knowledge of QuickBooks Online.
• Proficiency in Microsoft Excel, including use of Pivot Tables.
• Strong working knowledge of Microsoft Office and Adobe Acrobat.
• Excellent attention to detail and strong organizational skills.
• Comfortable working in a remote, self-managed environment.
• Prior experience in small business or remote team environments is a plus.

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Location: Work from Home

Job Type: Full-Time and Part-Time Opportunities

The Bayles editor will work from home and ensure our clients receive reports of the highest quality. Hours are flexible, but a set schedule will be determined.

Duties

• Ensure the smooth and timely publication of independent evaluator mystery shopping deliverables/reports.
• Verify submissions by performing thorough fact-checks.
• Score questions according to standards and write commentary and narratives.
• Ensure all written portions adhere to company standards.
• Communicate via email and occasionally by phone.

Note: Bayles Hospitality employees are not permitted to conduct mystery shops. All mystery shops are conducted by independent contractors.

Requirements

• Proven writing and editing experience.
• Excellent communication and time management skills.
• Fast learner via remote training methods.
• Experience in the travel, restaurant, and/or hospitality industries.
• MS Office capability and experience.

Compensation: Pay commensurate with experience. Potential for growth.

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Location: Remote NYC

Job Type: Part-Time or Full-Time

Reports To: Company

About the Role

As a Compliance Personnel, you will play a crucial role in our mystery shopping program by conducting comprehensive evaluations of our clients' operations in the New York City area. This role requires a minimum of 40 hours per week and involves onsite visits to a diverse range of hospitality businesses, including hotels, restaurants, bars, and cruise lines.

Pay: $25.50 per hour.

Key Responsibilities

• Perform on-site mystery shopping evaluations based on a client's specific brand standards and protocols.
• Complete and submit detailed, objective reports of your findings in a timely manner.
• Ensure all gathered information is accurate, factual, and adheres to strict quality guidelines.
• Maintain confidentiality and discretion during all evaluations.
• Communicate effectively with program coordinators to clarify assignments and report findings.

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